Product Manager / Senior Product Manager, Patient Retention & Engagement
Midi HealthTelemedicine company
Palo Alto, United States$150,000-200,000 per yearSenior
Goodwater Capital
GV
Emerson Collective
Foresite Capital
Serena Ventures
Advance Venture Partners
Product
About the role
TL;DR
Owns patient retention and engagement for a virtual care platform.
- •Midi Health is seeking a Product Manager or Senior Product Manager to own the patient retention and engagement experience.
- •This high-visibility role is central to Midi's product strategy, focusing on increasing patient lifetime value through a personalized digital experience.
- •Key Responsibilities Build a longitudinal patient experience that feels continuous and personal.
- •Own the patient dashboard and improve rebooking, after-care summaries, and prescription management.
- •Define and own the product roadmap for retention, engagement, and patient lifetime value.
- •Develop AI-assisted post-visit experiences to guide patients and answer follow-up questions.
- •Requirements 4-8+ years of product management experience.
- •Proven track record of shipping consumer experiences that users love.
- •Experience building engagement or retention features for a consumer product.
- •Strong cross-functional collaboration and communication skills.
- •Data-driven approach with experience in analytics dashboards and defining success metrics.
Required skills
Product ManagementRoadmappingA/B TestingPRDsOKRsCustomer DiscoveryProduct AnalyticsGrowth StrategyAgileScrumKanbanUser ResearchDesign ThinkingWireframing
Domain expertise
healthtech
Benefits & perks
Equity, Performance perks, Medical coverage, Dental coverage, Vision coverage, 401(k) plan, Flexible Paid Time Off (PTO), Work-from-home stipends
Tech stack
FigmaPythonJavaScriptTypeScriptSQLGitLinuxJiraConfluencePostmanSwaggerOpenAPIREST APINotionSlackAirtableExcelGoogle AnalyticsGA4Looker StudioGreenhouse
