Sr Salesforce Developer - Field Service and Customer Operations
Mainspring EnergyEnergy Generation company
Menlo Park, United StatesSenior
General Catalyst
DCVC
Temasek
Amazon's Climate Pledge Fund
Marunouchi Innovation Partners
M&G Investments
Software Engineering
About the role
TL;DR
Senior Salesforce Developer for Field Service and Customer Operations.
- •Mainspring Energy is seeking a Senior Salesforce Developer to design, build, and support Salesforce solutions across Field Service, Operations and Maintenance, and Customer Success.
- •This role will serve as a key technical expert for Salesforce Field Service and the broader service ecosystem.
- •Key Responsibilities Design, configure, develop, test, deploy, and maintain Salesforce solutions using Apex, Lightning Web Components, Flow, SOQL, APIs, and native platform capabilities.
- •Develop and enhance Salesforce Field Service capabilities, including work orders, service appointments, scheduling, dispatch, and mobile workflows.
- •Build and support Service Cloud solutions for case management, escalations, and customer communication.
- •Design, support, and maintain existing integrations between Salesforce and other enterprise systems.
- •Partner with Field Operations, O&M, Customer Success, Engineering, and Enterprise Systems to gather requirements and deliver solutions.
- •Requirements 7+ years of Salesforce development, configuration, or implementation experience.
- •Extensive hands-on experience with Salesforce Field Service in a complex operational environment.
- •Proficiency with Apex, Lightning Web Components, Flow, SOQL, APIs, data modeling, and Salesforce security.
- •Strong understanding of field service processes, including scheduling, dispatch, technician mobility, and work execution.
- •Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-ready functionality.
Required skills
GitJiraConfluence
Domain expertise
cleantech
Tech stack
GitJiraConfluence