Senior Product Operations Manager
Magnet ForensicsDigital Forensics company
Waterloo, CanadaSenior
In-Q-Tel
Accelerator Centre
Canadian Shield Capital
Jim Balsillie
Thoma Bravo
Product
About the role
TL;DR
Owns the operational backbone of the product organization, driving initiatives and building processes.
- •Magnet Forensics is seeking a Senior Product Operations Manager to own the operational backbone of the product organization.
- •This role drives key cross-functional initiatives and builds the processes, data, and systems that enable seamless product development and launch.
- •Key Responsibilities Design and operationalize cross-functional processes across Product, Sales Operations, User Experience, Product Marketing, and Engineering.
- •Own the recurring operating rhythm of the product org, including executive reporting and business cadences.
- •Build and maintain metrics that define product and revenue health, and steward data quality.
- •Serve as a trusted operational partner to Product and other functional leaders.
- •Requirements 5-7 years of experience in product operations, business operations, or a comparable analytical/operational role, ideally in B2B SaaS.
- •Proven track record of owning cross-functional programs end to end.
- •Strong quantitative fluency and experience with SaaS metrics.
- •Proficiency with SQL and/or BI tools, and experience querying data warehouses and CRMs.
- •Excellent written communication skills.
Required skills
Product OperationsSQLSnowflakeSalesforceProgram ManagementBusiness OperationsProduct Management
Nice-to-have skills
Jira
Tech stack
SQLSnowflakeSalesforceJira
