CRM Manager
loveholidaysOnline Travel company
London, United KingdomSenior
Livingbridge
Meridian Corporate Finance
Marketing
About the role
TL;DR
Lead campaign delivery, journey optimization, and performance as CRM Manager.
- •As our CRM Manager, you will lead campaign delivery, journey optimization, and performance.
- •Key Responsibilities Build and manage multi-channel automated journeys Implement AI-assisted workflows to identify manual bottlenecks Deep dive into CRM tools to find optimization opportunities Provide expert support in deploying campaigns Collaborate with Product and Engineering teams Own campaign performance and build reports in Looker Requirements Self-starter with full ownership of the execution lifecycle Ability to move from concept to deployment rapidly Experience with Looker, Tableau, or SQL Hands-on experience with Braze or similar Comfortable with data models and propensity scores Ability to work seamlessly across Marketing, Product, and Engineering teams
Required skills
LookerA/B TestingProduct AnalyticsMarketing AnalyticsPerformance Marketing
Domain expertise
travel
Benefits & perks
Company pension contributions, Individualised training budget, Discounted holidays, Annual leave buying/selling
Tech stack
Looker