Account Manager
LottieElderly Care company
London, United Kingdom£35,000 - £50,000 + commissionMid
Accel
General Catalyst
Kindred Capital
Sales & Account Management
About the role
TL;DR
Manage a high-volume portfolio of partner accounts, driving engagement and revenue growth.
- •Lottie is building the AI operating system for social care, changing how the UK finds, manages, and pays for care.
- •As an Account Manager, you will own a high-volume book of partner accounts, ensuring they remain healthy, engaged, and growing.
- •Key Responsibilities Manage a high-volume portfolio of partner accounts across Lottie's marketplace and Found by Lottie.
- •Build working relationships with partners and ensure they are getting value from Lottie.
- •Identify and act on expansion opportunities to drive revenue growth.
- •Monitor account health and performance data, proactively flagging risks.
- •Help define and build scalable Account Management processes.
- •Requirements Experience in account management, customer success, or a similar commercial relationship-facing role, ideally managing high volumes.
- •Commercially minded with experience in upsell conversations and motivated by revenue targets.
- •Highly organised and process-driven, able to manage a large portfolio effectively.
- •Confident communicator who can build rapport quickly.
- •Comfortable working with data to prioritize time and flag risks.
Required skills
Account ManagementCustomer SuccessSalesCRMSalesforceHubSpotExcelNegotiationPipeline ManagementLead GenerationMarket Analysis
Domain expertise
healthcareproductivityai
Benefits & perks
Commission, Equity, 26 days holiday + bank holidays
Tech stack
Account ManagementCRMSalesforceHubSpotExcelNotionSlack