Account Manager
LottieElderly Care company
London, United Kingdom£35,000 - £50,000 + commissionMid
Accel
General Catalyst
Kindred Capital
Sales & Account Management
About the role
TL;DR
Manage a high-volume portfolio of partner accounts, ensuring growth and commercial success.
- •Lottie is seeking an Account Manager to manage a high-volume book of partner accounts, ensuring they remain healthy, engaged, and growing.
- •This role focuses on managing scale and spotting commercial opportunities within a large portfolio.
- •Key Responsibilities Own and manage a high-volume portfolio of partner accounts.
- •Build relationships and ensure partners are getting value from Lottie.
- •Identify and act on expansion opportunities to drive revenue.
- •Monitor account health and proactively flag risks.
- •Help define and build scalable account management processes.
- •Requirements Experience in account management, customer success, or a similar commercial role, managing high volumes.
- •Commercially minded with experience in upsell conversations and hitting revenue targets.
- •Highly organised and process-driven, able to manage a large portfolio.
- •Confident communicator who can build rapport quickly.
- •Comfortable working with data to prioritize and flag risk.
Required skills
Account ManagementCustomer SuccessSalesB2B SalesCRMSalesforceHubSpotNegotiationPipeline ManagementLead GenerationMarket AnalysisCustomer ServiceExcelPowerPoint
Nice-to-have skills
PythonJavaScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CD
Domain expertise
healthcare
Benefits & perks
commission, EMI share offering, 26 days holiday + bank holidays, Hybrid work policy
Tech stack
SalesforceHubSpotCRMExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketoPythonJavaScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceFigmaPostmanSwaggerOpenAPI