Associate Program Manager
LeadBanking-as-a-Service company
Kansas City, United States$107,174 - $126,087Mid
Greycroft
Ribbit Capital
Coatue
Khosla Ventures
Andreessen Horowitz
ICONIQ
Operations & Strategy
About the role
TL;DR
Manage fintech partnerships and ensure client experience.
- •As an Associate Program Manager, you will ensure oversight and an outstanding client experience for our internal stakeholders and fintech partners.
- •You will manage the entire lifecycle of relationships with strategic partnerships.
- •Key Responsibilities Manage the entire lifecycle of relationships with Lead’s highly valued fintech strategic partnerships Serve as the primary point-of-contact and bridge between external partners and internal teams Lead and coordinate external and internal facing partnership meetings Manage tracking of all partner onboarding and ongoing program management activities Assist partners with training and troubleshooting issues related to Lead’s workspace tools, processes and systems Requirements A bachelor's degree or equivalent 2-3 years of project or program management experience Financial services experience (either at a financial institution or fintech company) is a plus Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly Excellent technical troubleshooting and process implementation skills
Required skills
Project ManagementCustomer Service
Domain expertise
fintech
Benefits & perks
Competitive compensation, Medical, Dental, Vision, Life, 401k Matching, Paid parental leave, Flexible vacation policy, Career growth
Tech stack
AsanaConfluence