Regional Director of Operations
JETSET PilatesBoutique Fitness company
Lakeview, United StatesDirector
Purchase Capital
Operations & Strategy
About the role
TL;DR
Lead studio operations, elevate the team, and drive performance for JETSET Pilates.
- •JETSET Pilates is seeking a Regional Director of Operations to lead studio operations, elevate the team, and drive performance.
- •Key Responsibilities Lead, inspire, and manage a team across instructor, studio lead, and sales functions.
- •Develop and execute strategies to drive employee engagement, retention, and performance.
- •Own daily studio operations end-to-end, ensuring every client touchpoint reflects JETSET's standards of service.
- •Develop and track KPIs across client experience, staff performance, and studio efficiency.
- •Serve as the primary operational partner to ownership, providing regular updates and translating strategic priorities into execution.
- •Requirements 5+ years of operations or general management experience, ideally in boutique fitness, hospitality, or a membership model consumer service environment.
- •Proven track record of leading and developing teams in a fast-paced, multi-faceted environment.
- •Strong sales instincts with experience driving revenue targets and coaching others to do the same.
- •Highly analytical
- •comfortable building reports, interpreting data, and making decisions backed by metrics.
- •Exceptional organizational skills with the ability to manage competing priorities without losing momentum or attention to detail.
Required skills
Engineering ManagementStrategic PlanningOrganizational DesignCoachingMentoringChange ManagementCross-functional LeadershipExecutive PresenceVision SettingBusiness OperationsRevenue OperationsSalesCustomer Service