Main Line Wayne - Studio Lead
JETSET PilatesBoutique Fitness company
Wayne, United StatesMid
Purchase Capital
Operations & Strategy
About the role
TL;DR
Provide exceptional client service and support studio operations.
- •Studio Leads at JETSET Pilates are dynamic team members responsible for providing exceptional service to clients and assisting staff.
- •They build rapport with clients and staff to create and maintain a welcoming environment.
- •Key Responsibilities Provide the highest level of customer service to all clients and visitors.
- •Greet and check-in clients professionally, answer questions, and solve problems.
- •Sell memberships and class packages in-person, online, and over the phone.
- •Maintain a clean and tidy studio and process retail sales.
- •Requirements Answer phones, field questions, and respond to emails.
- •Process sales accurately and stay up-to-date on policies and pricing.
- •Assist Instructors in opening & closing duties.
- •Work morning, evening, and weekend shifts as necessary.
Domain expertise
retail