Director of Engineering - Booking Group
JanePractice Management company
Canada / United StatesCAD $228,000 - $370,500 or USD $240,000 - $390,000Director
TCV
Tidemark
JMI Equity
C100
Frontier Growth
Pender Growth Fund
Software Engineering
About the role
TL;DR
Lead Booking engineering org to drive high-velocity, AI-driven innovation.
- •Booking is one of the most critical parts of Jane's platform.
- •Scheduling is at the heart of how clinics operate, helping practitioners stay on time, reduce administrative work, and deliver a great patient experience.
- •It's also one of Jane's highest-scale systems, handling more than 70% of all API traffic.
- •The group owns Scheduling, Patient Booking, Mobile, Communications, Telehealth, and Marketplace.
- •Earlier this year, we celebrated 500 million arrived appointments with Jane and 250,000+ practitioners interact with Jane on a daily basis.
- •Key Responsibilities Lead our Booking engineering org to ship at high velocity without sacrificing quality, even as the group expands into new product lines and rising customer demand.
- •Drive faster, smarter building across Booking by embedding a clear point of view on AI into workflows and team structure, without compromising quality.
- •Build incredible experiences for patients and clinics, in tight partnership with Product, Design, and the wider business across Booking's trio model.
- •Grow your team of strong engineering leaders and builders, coaching your teams, investing in their skills, while raising the bar for engineering excellence and customer delight in step with Jane's values.
- •Shape Booking's technical roadmap to track Jane's growth initiatives, partnering with stakeholders across the business as new product lines and customer demand take the company in new directions.
- •Requirements Track record of 7+ years leading engineering teams, including managing managers, staying close to the technical problems your team faces and building alongside them
- •not several years removed from the work
- •and driving team growth and results by unlocking a team's potential.
- •Experience leading engineering teams building products that customers rely on every day, standing up to real-world, on-demand traffic from large numbers of users, with a strong customer UX bar.
- •Experience as an active builder who leads by example on AI
- •you may have built your own tools or workflows
- •with a developed, specific point of view on AI's impact on software delivery within an existing platform, including fluency with concepts like evals and the forward deployed engineer model.
- •Experience translating technical work into terms product and business stakeholders act on, managing dependencies across groups and advocating clearly for customer needs.
- •Experience leading with an iterative, experimentation-first approach to building
- •shipping, learning fast, and adjusting course.
- •Some experience in a highly regulated area such as healthcare or fintech is a plus.
- •Experience scaling engineering teams through periods of real growth
- •new product lines, rising customer demand, increasing scale
- •rather than just steady-state maintenance.
Required skills
Engineering ManagementProduct ManagementAgileScrumKanbanUser ResearchA/B TestingRoadmappingPRDsOKRsDesign ThinkingWireframingPrototyping
Nice-to-have skills
Engineering ManagementTechnical LeadershipExecutive LeadershipStrategic PlanningOrganizational DesignCoachingMentoringChange ManagementCross-functional LeadershipExecutive Presence
Domain expertise
healthcarefintech
Benefits & perks
Equity, Health Insurance, Remote Work
Tech stack
Engineering ManagementTechnical LeadershipLeadershipTeam ManagementAgileScrumKanbanProduct ManagementUser ResearchA/B TestingRoadmappingStakeholder ManagementPRDsOKRsDesign ThinkingWireframingPrototypingProgram ManagementProject ManagementCustomer SuccessCustomer OnboardingImplementation ManagementExecutive LeadershipStrategic PlanningOrganizational DesignCoachingMentoringChange ManagementCross-functional LeadershipExecutive Presence