Forward Deployed Engineer (FDE)
InDebtedDebt Collection company
Auckland, New ZealandMid
Airtree
Australian Retirement Trust
Premier Capital Partners
Reinventure
Carthona
Perennial
Software Engineering
About the role
TL;DR
The Forward Deployed Engineer modernizes and extends the technology stack in New Zealand, bridging local systems with global products.
- •About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt.
- •Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences
- •all so we can change the world of consumer debt for good.
- •Founded in Australia, today we're a team of over 300 people living and working around the world.
- •We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East.
- •We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree.
- •Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
- •About the Role We’re looking for a Forward Deployed Engineer (FDE) to play a hands-on role in modernising and extending our technology stack in New Zealand.
- •This role is pivotal to the success of our integration and performance initiatives in the region, bridging local systems with InDebted’s global products.
- •You’ll take technical ownership of key systems, drive integrations, and embed modern engineering practices within our New Zealand operation.
- •This is a role for an experienced engineer who thrives on solving complex, real-world problems, working closely with both local business leaders and global engineering teams.
- •What You’ll Own Platform Integration & Ownership Learn, operate, and evolve COBRAR, the core New Zealand debt collection system.
- •Lead its transition to InDebted standards, ensuring reliability, scalability, and maintainability.
- •Integrate COBRAR with InDebted’s Collect platform, enabling a unified product experience.
- •Oversee data flow from COBRAR to the AWS Data Lake, improving data visibility and analytics.
- •Technical Delivery Take ownership of email deliverability systems and related automation, eliminating dependency on global teams.
- •Implement AI-powered automation and other tech-enabled performance improvements in the NZ region.
- •Ensure all code, deployments, and integrations meet InDebted’s global engineering standards.
- •Collaborate with global engineering to align on architecture, CI/CD, and security practices.
- •Customer and Business Impact Work closely with the NZ Managing Director to translate business priorities into technical outcomes.
- •Participate in discussions with clients and partners to understand requirements and deliver scalable solutions.
- •Provide technical insights and feedback to accelerate onboarding, performance, and compliance outcomes.
- •What We’re Looking For What We’re Looking For Must-Have Experience 6+ years of software engineering experience, ideally across backend and integration-heavy systems.
- •Strong coding skills in one or more of: Go, Python, .NET or Node.js.
- •Proven experience working with AWS Serverless architectures, Terraform, and modern DevOps practices.
- •Understanding of system integrations, APIs, and event-driven design.
- •Experience migrating or integrating legacy systems into modern cloud environments.
- •Solid grasp of data engineering or ETL processes for analytics or reporting.
- •Nice to Have Experience with financial services or debt collection systems.
- •Exposure to email deliverability or customer engagement tooling.
- •Knowledge of Domain-Driven Design and clean code principles.
- •Prior experience in forward deployed, solutions, or embedded engineering roles.
- •Familiarity with New Zealand or broader ANZ regulatory and compliance environments.
- •Location & Working Arrangements Based in Auckland, New Zealand On-site working model Occasional travel to Australia for collaboration and alignment.
Required skills
GoPython.NETNode.jsAWS Serverless architecturesTerraformDevOps
Domain expertise
fintech
Tech stack
GoPython.NETNode.jsAWSTerraform