Lead facility operations and team to ensure customer satisfaction and operational efficiency.
•Gopuff is seeking a Site Manager to join the Field Operations team.
•The Site Manager will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations.
•Key Responsibilities Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
•Training and coaching associates in the facility to work safely while following all standard work and processes.
•Requirements 3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
•Retail, grocery, military, restaurant or equivalent experience Strong written and verbal communication skills