Client Systems Manager
GMOInternet Infrastructure, company
Boston, United StatesSenior
Software Engineering
About the role
TL;DR
Leads a software engineering team for GMO's client-facing systems.
- •The Client Systems Manager leads a software engineering team responsible for the platforms that power GMO's Global Client Relations, Digital Marketing, Shareholder Services, and Investment Analysis functions.
- •Key Responsibilities Serve as the primary technology liaison for sales, marketing, and client relations teams, managing expectations and aligning delivery priorities Manage and develop a team of software engineers and technical staff implementing and supporting client and distribution focused and fund/client performance focused technology systems Own the strategy, roadmap, and day-to-day delivery for client technology systems, including Salesforce CRM, Seismic, and other internally developed applications Lead initiatives to enhance CRM capabilities, including integration of generative AI features Manage vendor relationships, including contract oversight, due diligence and security questionnaires Requirements 10+ years of experience in technology, with at least 3 years managing engineering or IT teams Strong stakeholder management skills; comfortable engaging with senior business and technology leaders, able to translate business requirements into technical specifications Experience developing/managing large scale applications and platforms.
- •Financial services, investment management industry, and wealth management/intermediary background strongly preferred
Required skills
Engineering ManagementSalesforceCRMVendor ManagementCompliance Management
Nice-to-have skills
CI/CDProject Management
Domain expertise
fintech
Tech stack
SalesforceCRMAWSGoogle CloudAzureTerraformCloudFormationPulumiEC2S3RDSECSEKSGKECloud RunBigQueryRedshiftAthenaDockerKubernetesCI/CDGitHub ActionsJenkinsArgoCDHelmGitLab CICircleCIAnsibleChefPuppet