Strategy & Operations
Gigs LiveContent Monetization company
New York, United States$140K - $190KSenior
Operations & Strategy
About the role
TL;DR
Scale operations for mobile service customers.
- •Launching a mobile service requires stitching together carriers, regulations, payments, and support across markets.
- •The next challenge is scaling operations so customers go live smoothly, stay healthy, and their learnings feed back into the product.
- •Key Responsibilities Be the face of Gigs with customers.
- •Dig into the data.
- •Take field insights back to the product.
- •Build AI into how you work.
- •Know the platform end to end.
- •Build what scales.
- •Keep things moving.
- •Requirements 4+ years in a demanding operational environment.
- •Self-driven and relentlessly proactive.
- •AI is part of your working stack.
- •You can read the room and the data.
- •Technically curious.
- •Credible with customers.
- •High ownership, low ego.
Required skills
SQLCustomer ServiceTechnical Leadership
Domain expertise
telecomfintech
Benefits & perks
Equity
Tech stack
SQL