Medical Assistant (MA) - Certified (CMA)
Flagler HealthAI-driven Clinical company
De Pere, United StatesMid
SignalFire
186 Ventures
Streamlined Ventures Management
MassChallenge
Venture Initiation Program
About the role
TL;DR
Serve as on-site point of contact for Medicare 855B inspections and support RTM program.
- •We are seeking a nationally certified Medical Assistant to serve in a dual-function role at our WI facility.
- •You will act as the on-site point of contact for our Medicare 855B site inspection process while supporting our Remote Therapeutic Monitoring (RTM) program.
- •Key Responsibilities Serve as the sole dedicated physical presence at the facility during all posted operating hours.
- •Act as the immediate, professional point of contact when a MAC field inspector arrives unannounced.
- •Escort inspectors through the facility and respond to operational questions factually and without elaboration.
- •Confirm each morning that the facility is open, utilities are operational, and equipment is functioning before 10:00 AM.
- •Verify that external business signage is visible and in compliance.
- •Maintain strict physical HIPAA compliance, including locked medical records storage and secured server areas.
- •Facilitate patient enrollment into Flagler's RTM portal.
- •Make daily outbound calls and send text messages to patients to document health status and maintain engagement.
- •Collect and document patient health information, including medical histories, current health status, and new or evolving symptoms.
- •Send evidence-based health support resources to patients, including stretching guides, light exercise videos, and meditation content.
- •Participate in ongoing company training sessions and team check-ins.
- •Requirements Nationally certified Medical Assistant holding the CMA (AAMA) credential.
- •Minimum 2 years of experience as a Medical Assistant in a clinical office or remote care setting.
- •Background in healthcare administration, clinic operations, or front-desk management is a plus.
- •Proficiency with Zoom, Slack, and online patient enrollment platforms.
- •Personal laptop with a working microphone, camera, and reliable internet connection.
- •Calm, articulate, and professional conduct when interacting with federal auditors or healthcare officials.
- •Excellent verbal and written communication skills with an emphasis on empathy and patient support.
- •Strong organizational skills and the ability to manage multiple simultaneous responsibilities.
- •Ability to work independently and take initiative without close supervision.
- •Demonstrated commitment to HIPAA compliance and patient privacy.
Domain expertise
healthcare