Onsite - Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN)/ Medical Assistant (MA)
Flagler HealthAI-driven Clinical company
Phoenix, United StatesMid
SignalFire
186 Ventures
Streamlined Ventures Management
MassChallenge
Venture Initiation Program
Operations & Strategy
About the role
TL;DR
Onsite MA/LPN for Medicare inspections and RTM program support.
- •Flagler Health is building the clinical operating system for modern musculoskeletal care.
- •We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement.
- •Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle.
- •We’ve recently raised our Series B and are entering our next phase of growth.
- •Role Overview We are seeking a nationally certified Medical Assistant to serve in a dual-function role at our AZ facility.
- •You will act as the on-site point of contact for our Medicare 855B site inspection process while supporting our Remote Therapeutic Monitoring (RTM) program.
- •This position is currently 5 days per week, on-site at 200 W Monroe St, 2nd Floor, Phoenix, Arizona 85003.
- •As our clinical program scales and staffing grows, a hybrid schedule (rotating in-office and remote days) will become available.
- •That transition will be communicated in advance with clear expectations.
- •Physical presence during the 10:00 AM to 2:00 PM window is mandatory.
- •Our facility is subject to unannounced CMS / MAC site inspections as part of a pending 855B application.
- •A missed inspection results in automatic application denial.
- •Punctuality and consistency are non-negotiable in this role.
- •On-Site Responsibilities Medicare Site Inspection Compliance Serve as the sole dedicated physical presence at the facility during all posted operating hours.
- •Act as the immediate, professional point of contact when a MAC field inspector arrives unannounced.
- •Escort inspectors through the facility and respond to operational questions factually and without elaboration.
- •Confirm each morning that the facility is open, utilities are operational, and equipment is functioning before 10:00 AM.
- •Verify that external business signage is visible and in compliance.
- •Maintain strict physical HIPAA compliance, including locked medical records storage and secured server areas.
- •Maintain the Readiness Binder at the front desk at all times, containing: Active state facility licenses IRS CP-575 forms Current building lease Copy of the submitted 855B application Clinical Responsibilities: Remote Therapeutic Monitoring (RTM) These duties are performed during on-site hours when inspection coverage permits and will expand to full-time remote clinical work as the hybrid schedule is introduced.
- •Facilitate patient enrollment into Flagler's RTM portal.
- •Make daily outbound calls and send text messages to patients to document health status and maintain engagement.
- •Collect and document patient health information, including medical histories, current health status, and new or evolving symptoms.
- •Send evidence-based health support resources to patients, including stretching guides, light exercise videos, and meditation content.
- •Participate in ongoing company training sessions and team check-ins.
- •Maintain strict patient confidentiality in full compliance with HIPAA regulations and Flagler company policies.
- •Requirements Credentials Nationally certified Medical Assistant holding the CMA (AAMA) credential or LPN/LVN.
- •This is a firm requirement.
- •Experience Minimum 2 years of experience as an MA/ LPN in a clinical office or remote care setting.
- •Background in healthcare administration, clinic operations, or front-desk management is a plus.
- •Technical Requirements Proficiency with Zoom, Slack, and online patient enrollment platforms.
- •Personal laptop with a working microphone, camera, and reliable internet connection.
- •Quiet, dedicated workspace available for remote work when the hybrid schedule is introduced.
- •Professional Attributes Calm, articulate, and professional conduct when interacting with federal auditors or healthcare officials.
- •Excellent verbal and written communication skills with an emphasis on empathy and patient support.
- •Strong organizational skills and the ability to manage multiple simultaneous responsibilities.
- •Ability to work independently and take initiative without close supervision.
- •Demonstrated commitment to HIPAA compliance and patient privacy.
- •Preferred Clinical Background Candidates with experience in any of the following specialties are strongly preferred: Orthopedics Physical and Rehabilitation Medicine Sports Medicine Neurology What We Offer Contractor position at $24-26.00 per hour (depending on licensure).
- •Opportunities for professional growth within a Series B technology-driven healthcare company.
- •A direct, collaborative team culture that values precision, ownership, and patient outcomes.
- •Our Values: This is what you can expect of your teammates at Flagler: Owner: We own our work like founders.
- •We don't wait to be asked, and we pick up the problem nobody else has.
- •Builder: We like making things from scratch.
- •We don't need a playbook to start, and we'd rather ship a rough first version than wait on a perfect spec.
- •Fast: We make quick decisions.
- •We favor progress and respect process.
- •Transparent: We communicate directly.
- •We value merit and honesty, and we challenge assumptions, including our own.
- •Curious: We explore new approaches and ask "why" often.
Required skills
HIPAA
Domain expertise
healthtech
Tech stack
Slack
