Ride-Hail Market Operations Lead
WaymoAutonomous Vehicles company
San Francisco, United StatesLead
Dragoneer Investment Group
DST Global
Sequoia Capital
Andreessen Horowitz
Alphabet
Mubadala Capital
Operations & Strategy
About the role
TL;DR
Lead market operations for SFBA Ride-hail commercial operations.
- •As the Market Operations Lead for the San Francisco Bay Area (SFBA), you will be a confident, decisive, and results-oriented leader sitting at the critical intersection of global strategy and hyperlocal execution.
- •Key Responsibilities Orchestrate daily/weekly market reviews and business-critical stand-ups to align multifunctional teams with ambitious performance targets.
- •Champion the end-to-end execution of market readiness protocols and high-stakes go/no-go reviews for territory expansion.
- •Oversee depot readiness audits and site enablement milestones, optimize fleet flow and turnaround times within depots.
- •Drive weekly syncs with Engineering, Product, and Policy to resolve blockers; manage vendor performance against rigorous SLAs.
- •Lead a diverse team to monitor real-time supply-demand mismatch and adjust fleet allocation, hours of operation, or geographic zones to optimize balance.
- •Requirements Confident, decisive, and results-oriented leadership.
- •Experience in operational performance and accountability.
- •Strategic market expansion and execution capabilities.
- •Infrastructure and depot orchestration experience.
- •Strong cross-functional execution and stakeholder diplomacy skills.
Required skills
Strategic PlanningCross-functional LeadershipVendor Management