Partner Operations Lead
FactorySoftware Development company
San Francisco, United StatesLead
Khosla Ventures
Sequoia Capital
Insight Partners
Blackstone
Evantic Capital
20VC
Operations & Strategy
About the role
TL;DR
Build and own the partner operations function from the ground up.
- •As Partner Operations Lead, you will be a founding member of our GTM Strategy & Operations team where you will own the buildout of the partner operations function from the ground up.
- •You will own the systems, workflows, data, and operating infrastructure that enable our Partnerships team to scale.
- •Key Responsibilities Build and administer the systems, tools, and operating infrastructure that support the full partner lifecycle.
- •Create scalable processes and systems for partner intake, qualification, tiering, onboarding, enablement, joint planning, deal registration, referrals, and partner communications.
- •Build reliable partner workflows and tools in PRM and related GTM systems.
- •Own the definitions and technical implementation of partner-related data structures, metrics, dashboards, and reporting.
- •Establish clear attribution and measurement for partner-sourced, partner-influenced, and partner-assisted pipeline and revenue.
- •Requirements 5+ years of experience in Partner Operations, Partnerships Operations, Alliances Operations, Revenue Operations, or a related function.
- •Experience building and operating partner programs in an enterprise SaaS environment.
- •Experience administering and operationalizing PRM systems, partner portals and related technology.
- •A strong understanding of partner lifecycle management, partner programs, co-selling, referrals, deal registration, and pipeline attribution.
- •A technical mindset and the ability to learn and use new technologies quickly.
Required skills
SQLRevenue OperationsBusiness OperationsGo-to-MarketREST API
Nice-to-have skills
PythonJavaScript
Tech stack
PythonJavaScriptSQLREST API