Senior Application Engineer - Customer Experience
ApptronikRobotics company
Sunnyvale, United States$165,000 - $190,000Senior
Google
B Capital
Mercedes-Benz
Capital Factory
PEAK6
AT&T Ventures
About the role
TL;DR
Owns the full lifecycle of robot demonstrations to ensure exceptional customer experiences.
- •Apptronik is seeking a Senior Application Engineer focused on Customer Experience to own the full lifecycle of robot demonstrations.
- •This role is crucial for showcasing Apollo, the company's flagship humanoid robot, to key stakeholders and ensuring exceptional customer interactions.
- •Key Responsibilities Design, build, and operate robot behaviors and workcell environments for demonstrations.
- •Serve as the senior technical presence, representing engineering capability to critical audiences.
- •Translate visit objectives into scenario designs grounded in customer problems and workflows.
- •Lead live demonstration execution, including pre-flight checks, real-time operation, and issue triage.
- •Act as a direct feedback channel between customer experience and product development teams.
- •Requirements Demonstrated ability to turn ambiguous objectives into robust demonstration architectures.
- •Proven track record of delivering live demonstrations to executive and VIP audiences.
- •Expertise in solving complex technical problems under time pressure.
- •Proficiency in C++, Python, and ROS in a Linux environment.
- •Extensive experience with robotics simulation tools (NVIDIA Isaac Sim, Gazebo, MuJoCo).
Required skills
C++PythonLinuxGitProgram ManagementProject Management
Domain expertise
deeptechai
Tech stack
C++PythonLinuxGit