Financial Aid Specialist
CampusOnline Higher company
Sacramento$53K - $64KMid
Founders Fund
Bloomberg Beta
Sam Altman
Jason Citron
Dylan Field
Rethink Education
Operations & Strategy
About the role
TL;DR
The Financial Aid Specialist guides students through the financial aid process, providing empathetic support and clear explanations.
- •As a Financial Aid Specialist, you’ll manage a large caseload of students and serve as a key touchpoint in their enrollment journey.
- •This is a high-impact, student-facing role responsible for helping students understand and complete the financial aid process.
- •Key Responsibilities Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email.
- •Requirements Strong communication, relationship-building, and documentation skills Ability to navigate ambiguity and adapt to new systems quickly Comfortable having tough conversations with empathy and professionalism Positivity and a growth mindset Bachelor's degree
Benefits & perks
equity, health insurance, Dental Insurance, Vision Insurance, 401(k) match, Fertility benefits, Flexible Time Away, paid holidays