Quality Control Associated (CDD)
Vestiaire CollectiveLuxury Fashion company
Tourcoing, FranceMid
Fidelity Investments
Balderton Capital
Ventech
Operations & Strategy
About the role
TL;DR
Quality Control Associate ensuring product conformity and customer satisfaction in a fashion marketplace.
- •Vestiaire Collective is an international marketplace for pre-owned fashion and luxury goods.
- •As a guarantor of excellence and trust within our Tourcoing workshop, the Quality Control Associate plays a central role in securing our transactions.
- •Key Responsibilities Evaluate the conformity of items (Ready-to-wear, Shoes, Bags, Accessories) against listings and company specifications.
- •Ensure optimal production flow with an average target of 129 products processed per day.
- •Maintain a return rate of expertise below 0.37% on all controlled items.
- •Conduct level 1 negotiations to find solutions for buyers and sellers.
- •Enrich product history and technical sheets and perform minor article sublimation if necessary.
- •Requirements In-depth knowledge of materials, textures, fashion history, and major brands is a plus.
- •Ability to master complex quality standards and identify non-conformities.
- •Strong customer orientation, rigor, method, and adaptability.
- •Willingness to be part of an excellence dynamic and collaborate actively with teams.
Required skills
Excel
Nice-to-have skills
Product Management
Domain expertise
retailecommerce
Tech stack
Excel
