Strategy & Operations Senior Associate (Hybrid)
OnDeckSmall Business company
Chicago, United States$90,000 - $130,000Senior
First Round Capital
Khosla Ventures
RRE Ventures
Sapphire Ventures
Google Ventures
Contour Venture Partners
Operations & Strategy
About the role
TL;DR
Manage projects for process improvement and customer experience enhancement.
- •As a Strategy & Operations Sr.
- •Associate within the NetCredit Business Unit, you will directly support one of Enova’s core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience.
- •Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch.
- •Key Responsibilities Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
- •Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results.
- •Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact.
- •Build and cultivate relationships with cross-functional teams within the organization.
- •Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
- •Requirements Bachelor’s degree in Engineering, Business, or Finance. 4-7 years of tangible work experience dealing with process improvement, management consulting or data analytics.
- •Comfort with data intensive environments and independent data exploration.
- •Experience with SQL, BI tools, and analytical models preferred.
- •Demonstrate strong analytical thinking through excellent written and oral communication skills.
- •Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.
Required skills
SQLProject ManagementNegotiationExcel
Nice-to-have skills
Python
Domain expertise
fintech
Benefits & perks
Health, dental, and vision insurance including mental health benefits, 401(k) matching plus a roth option (U.S. Based employees only), PTO & paid holidays off, Sabbatical program (for eligible roles), Summer hours (for eligible roles), Paid parental leave, DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova), Employee recognition and rewards program, Charitable matching and a paid volunteer day
Tech stack
SQLPythonExcelPowerPoint