Customer Service Representative III
Coastal Community BankBanking as company
Camano IslandMid
The Banc Funds
Operations & Strategy
About the role
TL;DR
Customer Service Representative III to build customer relationships and promote banking products.
- •Coastal Community Bank is seeking a Customer Service Representative III to build relationships with new and existing customers, assess their needs, and promote appropriate banking products and services.
- •This role involves resolving account issues and ensuring customer satisfaction.
- •Key Responsibilities Solicit and build relationships with new customers.
- •Service and expand relationships with existing customers.
- •Assess customer needs and suggest or promote alternative products or services.
- •Provide timely and accurate resolution of account-related issues.
- •Open personal and business accounts and issue debit cards.
- •Requirements Associate's degree or equivalent from a two-year college or technical school, or one to two years of related experience.
- •Proven effective verbal and written communication skills.
- •PC experience navigating in a Windows environment and using multiple applications.
- •Must have banking experience.
Required skills
Customer ServiceExcelPowerPoint
Nice-to-have skills
Sales
Domain expertise
fintech
Benefits & perks
Medical Coverage, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Dental and Vision Insurance, Life Insurance, Long-Term /Short-Term Disability (LTD), Supplemental Benefits, 401(k) Retirement Plan, Paid Time Off, Holidays
Tech stack
ExcelPowerPointGit
