Engineering Manager, Agents
DecagonConversational AI company
San Francisco, United States$200K – $400K + EquityManager
Accel
Andreessen Horowitz
Index Ventures
Coatue Management
Bain Capital Ventures
Ribbit Capital
Software Engineering
About the role
TL;DR
Lead a team building AI agents for enterprise customers, driving innovation and customer satisfaction.
- •As an Engineering Manager on the Agent Engineering team, you’ll lead a group of engineers building and shipping best-in-class AI agents, from initial implementation through continuous iteration.
- •You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents.
- •Key Responsibilities Lead and grow a team of engineers building AI agents that outperform human agents in managing complex customer interactions and driving customer retention Partner directly with enterprise customers to understand their operational pain points and translate them into scalable AI agent solutions Drive execution across the full lifecycle of agent deployments, from initial implementation through continuous iteration and optimization Partner with product, design and research to identify cross-customer trends that guide the evolution of Decagon’s agent platform and research efforts Requirements 1+ years of engineering management experience 5+ years of industry experience in software engineering Proficiency with Python, Typescript and asynchronous programming Experience leading teams building complex distributed systems or customer-facing products A high degree of comfort digging into system failures within deep technology stacks using any tool necessary Strong communication skills and ability to work directly with enterprise customers
Required skills
PythonTypeScriptEngineering ManagementMentoring
Nice-to-have skills
LLMsLangChain
Domain expertise
ai
Benefits & perks
Medical, Dental, and Vision benefits for you and your family, Life Insurance and Disability Benefits, Retirement Plan (e.g., 401K, pension), Parental Leave, Fertility and family building benefits through Carrot, Monthly stipend to support your wellness, lifestyle, and work-life balance, Daily lunches and snacks in the office to keep you at your best, Take what you need vacation policy
Tech stack
PythonTypeScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxREST APIgRPCWebSockets