Senior Account Manager
dLocalPayments company
São Paulo, BrazilSenior
General Atlantic
Addition
D1 Capital Partners
Tiger Global
Alkeon Capital Management
BOND
Sales & Account Management
About the role
TL;DR
The Senior Account Manager will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships.
- •Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
- •Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly.
- •As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
- •By joining us you will be a part of an amazing global team that makes it all happen.
- •Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives.
- •We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
- •What’s the opportunity? We are looking for an experienced Account Manager to join our team.
- •In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships.
- •You’ll play a key role in driving revenue growth by upselling and cross-selling to existing clients.
- •What will I be doing? Manage and grow a portfolio of strategic client accounts across global markets.
- •Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
- •Identify opportunities to upsell and cross-sell additional products and services to existing clients.
- •Collaborate with internal teams to ensure the successful delivery of our solutions.
- •Serve as a regional expert, providing insights to support the broader sales and account management strategy.
- •Represent the company at industry events, conferences, and through professional networking.
- •Contribute to the development and implementation of growth-oriented operational strategies.
- •What skills do I need? 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
- •Demonstrated success in upselling and cross-selling within existing accounts.
- •Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
- •Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
- •A well-established business network and experience developing strategic partnerships.
- •Willingness to take smart risks backed by deep customer understanding and solid strategy.
- •Fluency in English is required (other languages are a plus).
- •Ability and willingness to travel internationally.
Required skills
B2B salesaccount managementrelationship-buildingnegotiationproject management
Tech stack
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