Sr. QA Engineer
DialpadBusiness Communications company
Tokyo, JapanSenior
GV
Andreessen Horowitz
Iconiq Capital
Software EngineeringNew
About the role
TL;DR
Own quality strategy and release readiness for product areas, partnering with cross-functional teams.
- •Dialpad's Quality Engineering team ensures the reliability, scalability, and seamless customer experience of our AI-first communications platform.
- •QA Engineer, you will own the quality strategy and release readiness for assigned product areas, partnering closely with Customer Success, Product, and Engineering.
- •Key Responsibilities Own the quality strategy and release readiness for assigned feature and product domains.
- •Validate end-to-end workflows across Product, Contact Center, Workforce Management, ERP, and other enterprise platforms.
- •Execute and maintain automated UI, API, and integration test suites using modern automation frameworks.
- •Act as a liaison on technical issues between customers in Japan and English-speaking engineering teams around the world.
- •Partner effectively with regional and global stakeholders to ensure product quality meets the expectations of enterprise customers in Japan.
- •Requirements 5+ years of experience in Software Quality Engineering within SaaS or enterprise software environments.
- •Experience supporting enterprise customers or internal stakeholders in Japan or the broader APAC region.
- •Hands-on experience with Playwright, Selenium, or comparable automation frameworks.
- •Experience testing REST APIs using REST Assured, Postman, or similar tools.
- •Professional working proficiency in English, with strong communication skills for working across global teams.
Required skills
PlaywrightSeleniumREST APIPostmanPythonJavaScriptGitJiraConfluenceSlack
Nice-to-have skills
Anthropic APIOpenAI APIGemini API
Domain expertise
telecomaiproductivity
Tech stack
JavaScriptPythonPlaywrightSeleniumREST APIPostmanGitLinuxJiraConfluenceSlackAnthropic APIOpenAI APIGemini API