Governance, Risk, and Compliance Manager - Privacy
DecagonConversational AI company
San Francisco, United States$190K – $275KManager
Accel
Andreessen Horowitz
Index Ventures
Coatue Management
Bain Capital Ventures
Ribbit Capital
Legal & Compliance
About the role
TL;DR
Manage and execute Decagon's privacy compliance program, ensuring customer trust and supporting enterprise deals.
- •Join Decagon as a Governance, Risk, and Compliance Manager and play a critical role in securing customer trust as we scale to serve Fortune 500 and international enterprises.
- •Working closely with the head of security and compliance, you'll be responsible for the day-to-day execution of our compliance program and customer security engagements.
- •Key Responsibilities Improve and maintain the privacy program against ISO 27701, ISO 27018, HIPAA, GDPR, CCPA/CPRA and the wider set of US state laws.
- •Own Decagon's privacy program operations end to end: data inventory, DSAR intake and fulfillment, DPAs and cross-border transfer mechanisms, data retention schedule, subprocessor onboarding and our public subprocessor list, breach notification readiness, and company-wide privacy training.
- •Partner with legal team to improve existing programs on data residency, subprocessor flow-downs, retention by data class, DPIAs and transfer impact assessments, while owning and driving day-to-day decision.
- •Requirements 5+ years of GRC experience in high-growth SaaS or technology companies, with direct responsibility for privacy compliance programs.
- •Proven track record successfully contributing to SOC 2, ISO 27001, or similar enterprise compliance certifications.
- •Experience in data privacy regulations including CCPA, GDPR, and emerging AI governance frameworks.
- •Strong project management skills with ability to coordinate cross-functional teams under tight deadlines.
- •Excellent written and verbal communication skills to translate complex security concepts for diverse audiences.
Required skills
GDPRHIPAASOC 2Compliance ManagementRisk ManagementProject Management
Nice-to-have skills
Google Cloud
Domain expertise
aideveloper-tools
Benefits & perks
Medical, Dental, and Vision benefits for you and your family, Life Insurance and Disability Benefits, Retirement Plan (e.g., 401K, pension), Parental Leave, Fertility and family building benefits through Carrot, Monthly stipend to support your wellness, lifestyle, and work-life balance, Daily lunches and snacks in the office to keep you at your best, Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
Tech stack
HIPAAGDPR
