Senior Product Solutions Architect - Autonomous Incident Response
DatadogCloud Monitoring company
Boston, United States$185,000 - $246,000 USDSenior
Index Ventures
RTP Global
ICONIQ Capital
Amplify Partners
OpenView
Contour Ventures
Software Engineering
About the role
TL;DR
Architect and implement Datadog's Service Management solutions for enterprise customers.
- •The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog.
- •PSAs are domain experts who partner with Field teams on complex customer use cases across pre
- •and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets.
- •Key Responsibilities Serve as the in-house subject matter expert for Datadog's Service Management products.
- •Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers.
- •Create high-impact technical collateral, including reference architectures, technical guides, and documentation.
- •Build proofs of concept and small-scale deployments to validate solutions.
- •Act as a trusted advisor to Product Management by delivering actionable feedback.
- •Requirements Strong engineering foundation with hands-on experience building and operating incident response programs, on-call rotations, or internal automation/tooling.
- •Familiarity with distributed systems and core observability concepts.
- •Experience with languages such as Python and/or JavaScript/TypeScript.
- •Comfortable operating in rapidly evolving, ambiguous technical domains.
- •Strong listening and consultative skills and experienced supporting customers in high-pressure, complex situations.
Required skills
PythonJavaScriptTypeScriptProduct Management
Nice-to-have skills
PagerDutyDatadog
Benefits & perks
equity, health insurance, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursements, employee stock purchase plan
Tech stack
PythonJavaScriptTypeScriptPagerDutyDatadog