Senior Enterprise Customer Success Manager
DatadogCloud Monitoring company
Tokyo, JapanSenior
Index Ventures
RTP Global
ICONIQ Capital
Amplify Partners
OpenView
Contour Ventures
Sales & Account Management
About the role
TL;DR
Ensures high customer engagement and satisfaction at Datadog.
- •The Senior Enterprise Customer Success Manager at Datadog ensures high customer engagement and satisfaction.
- •Key Responsibilities Connect Sales and Technical Solutions for successful customer onboarding.
- •Manage customer projects and ensure product adoption.
- •Collaborate with cross-functional teams to enhance customer experience.
- •Requirements 5+ years in B2B SaaS Customer Success or Account Management.
- •Experience with large enterprise customers preferred.
- •Strong analytical and problem-solving skills.
Required skills
Customer SuccessAccount ManagementAnalytical ThinkingProblem Solving