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Product Operations Manager

DatabricksData Lakehouse company
Costa RicaManager
Andreessen Horowitz logo
Andreessen Horowitz
New Enterprise Associates logo
New Enterprise Associates
Morgan Stanley
T. Rowe Price logo
T. Rowe Price
NVIDIA logo
NVIDIA
CapitalG logo
CapitalG
ProductNew

About the role

TL;DR

Drive operational excellence and bridge customer-facing teams with product and engineering.

  • As a Product Operations Manager, you will join the Product and Engineering organization to drive operational excellence across multiple Databricks product lines.
  • You will serve as an essential bridge between customer-facing field teams and the product and engineering teams building features used by thousands of customers.
  • Key Responsibilities Analyze and synthesize data from multiple sources to build cohesive stories around customer pain points.
  • Design and maintain user-friendly reports and dashboards to surface key metrics and trends.
  • Influence product and engineering decision-makers using data and qualitative analysis.
  • Partner with cross-functional operations teams to develop key metrics and implement process improvements.
  • Organize and monitor key results across product lines, communicating progress and blockers.
  • Requirements 6+ years of experience in a business analyst or data analyst role.
  • Experience using SQL and Microsoft Excel.
  • Experience building Data pipelines using SQL, Python, R, or Scala.
  • Experience building dashboards and data visualizations using tools such as Tableau, Salesforce, PowerBI, and/or Data Studio.
  • Comfortable communicating with Databricks executives and department leadership.
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Required skills

SQLExcelPythonRScalaTableauSalesforcePower BILooker StudioProduct Operations

Nice-to-have skills

AgileScrumJira

Tech stack

SQLExcelPythonRScalaTableauSalesforcePower BILooker Studio

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