Customer Support Agent
DashlaneCredential Management company
Lisbon, PortugalMid
Bessemer Venture Partners
Sequoia Capital
FirstMark Capital
Rho Ventures
TransUnion
Operations & Strategy
About the role
TL;DR
Provide technical support to Dashlane customers through various channels.
- •Our Customer Support Team delivers first-class support to our Dashlane community through various channels.
- •Key Responsibilities Handle technical queries from customers via email, chat, phone, and social media.
- •Assist with account questions, billing inquiries, and app support.
- •Escalate complex issues as needed.
- •Requirements Passion for helping others and interest in technology.
- •Strong background in technical customer support.
- •Experience in customer-facing roles is ideal.
Required skills
Customer Service
