Research Impact Lead
ConveoMarket Research company
San FranciscoMid
Y Combinator
6 Degrees Capital
Pitchdrive
Entourage Capital
Syndicate One
Sales & Account Management
About the role
TL;DR
Drive client success and platform adoption for enterprise clients.
- •You are the face of Conveo to our enterprise clients.
- •Your mission is to make them wildly successful by enabling them to use the platform effectively.
- •Key Responsibilities Own a portfolio of enterprise accounts from onboarding through expansion Run world-class onboarding and first-project coaching Drive adoption across the client organization and create internal champions Build deep relationships with senior stakeholders at the VP/SVP level Travel to clients regularly to build trust and generate advocacy Partner with sales to identify and drive expansion opportunities within your accounts Requirements 1-5 years of experience in consulting, SaaS customer success, account management, or a similar client-facing role Outgoing and energetic with the ability to build trust quickly Think in business outcomes, not feature checklists Intense passion for making clients successful Willingness to travel to clients regularly
Required skills
Onboarding
Domain expertise
ai
Benefits & perks
Competitive compensation, Equity (stock options)