Enterprise Customer Success Manager
CollectlyRevenue Cycle company
San Francisco, United States$130K - $170KSenior
Sapphire Ventures
Y Combinator
Wayfinder Ventures
Burst Capital
Cabra VC
Davidovs Venture Collective
Sales & Account Management
About the role
TL;DR
Foster strong relationships and drive growth within existing customer base.
- •Collectly is seeking an Enterprise Customer Success Manager to foster strong relationships and growth within our existing customer base.
- •Key Responsibilities Cultivate strong relationships with enterprise customers Proactively communicate new features and enhancements Conduct comprehensive training sessions for new users Collaborate closely with the product team Facilitate Quarterly Business Reviews (QBRs) with key stakeholders Requirements 5+ years experience in a customer success role at a SaaS company Experience managing enterprise accounts ($500k-$1M+ARR) Strong understanding of customer success principles and methodologies Excellent communication and interpersonal skills Demonstrated ability to manage multiple projects and priorities simultaneously
Required skills
Customer SuccessProject Management
Domain expertise
healthcare
Benefits & perks
Unlimited PTO, Comprehensive Health Coverage, Equity Opportunities, Retirement Planning Made Easy, Student Loan Support