Manage financial operations and reconciliation for a Banking-as-a-Service ecosystem.
•Coastal Community Bank is seeking a Financial Operations Program Manager to support and scale its Banking-as-a-Service (BaaS) ecosystem.
•This role is crucial for ensuring new products and fintech partnerships launch with robust operational processes and controls for accurate reconciliation.
•Key Responsibilities Design and optimize partner funds flows and operational controls.
•Develop reconciliation processes to minimize manual intervention through automation.
•Lead investigations and resolutions for complex financial and operational issues.
•Analyze financial operations data to identify root causes and improvement opportunities.
•Partner with Product and Engineering to design scalable operational solutions.
•Requirements 5+ years of experience in banking, fintech, payments, or financial operations.
•Strong understanding of banking operations, payment systems, and funds flows.
•Experience designing and implementing reconciliation processes and financial control frameworks.
•Proficiency in analyzing large transactional datasets using SQL and modern data platforms.
•Experience designing automation and technology-enabled process improvements.