Senior Account Manager
BlaBlaCarShared Mobility company
São Paulo, BrazilSenior
Index Ventures
ISAI
Accel Partners
Cabiedes & Partners
Insight Venture Partners
VNV Global
Sales & Account Management
About the role
TL;DR
Manage local bus carriers to ensure the daily success of the BlaBlaCar Bus Marketplace in Brazil.
- •As a Senior Account Manager, you'll manage local bus carriers to ensure the daily success of the BlaBlaCar Bus Marketplace in Brazil.
- •Key Responsibilities Act as the main point of contact between BlaBlaCar and bus operator partners; Build and maintain long-term relationships with commercial, operational and executive stakeholders, by developing growth plans per partner/region/route; Lead business reviews, performance meetings and strategic alignment sessionsProactively manage partner satisfaction, retention and churn prevention, also guaranteeing full inventory amongst all partners.
- •Requirements At least 3 years of experience in B2B account management, customer service, or within mobility Strong proficiency in Salesforce Strong communication and negotiation skills
Required skills
Business DevelopmentSalesAccount ManagementNegotiationCRMSalesforce
Nice-to-have skills
Tableau
Domain expertise
travel
Benefits & perks
4 additional weeks on top of legal maternity/paternity leaves, Financial support for home office equipment (up to 2187 BRL one shot), 30 days holidays per year (after 12 months), Local meal plan & public transport policy (CAJU card), Omint health plan, dental care, and life insurance, Gympass access, Relocation package and visa support, Free unlimited carpooling & bus rides, Personal growth via trainings, mentorship, and internal mobility programs, Employee Stock ownership plan, Regular team building events, Mental health support through Moka.care, 1 day off per year to test our product, 1 day per year for social engagements with non-profits