Staff Backend Engineer - Monitoring and Anomaly Detection (Monetization)
GitLabDevOps Platform company
Bangalore, IndiaLead
Khosla Ventures
GV
ICONIQ Capital
Goldman Sachs
Y Combinator
August Capital
Software Engineering
About the role
TL;DR
Design and build monitoring and anomaly detection systems for GitLab's monetization platform.
- •{"about_the_role": "The Observability, Monitoring, and Integrations team manages observability, monitoring, and detection for systems that support customer purchasing and use of GitLab.
- •As a Staff Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll set the technical direction for the telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they can affect revenue or the customer experience.", "key_responsibilities": ["Design, build, and operate observability across the Monetization stack, including metrics, logs, and traces, using tools such as Prometheus and Grafana.", "Implement automated detection for billing, data, and event anomalies, and route alerts to the responsible feature teams.", "Develop reconciliation and data integrity checks across usage and billing pipelines.", "Define and track service level objectives and service level indicators, write runbooks, and take part in incident response to measure and improve Monetization system reliability.", "Explore artificial intelligence and machine learning techniques to predict system anomalies and accelerate resolution."], "requirements": ["Professional experience with Ruby on Rails, including building and operating applications such as CustomersDot.", "Experience in site reliability or observability engineering, including monitoring, alerting, service level objectives and indicators, runbooks, and incident response.", "Experience setting technical direction for observability, reliability, or detection work and bringing other engineers along.", "Experience building anomaly detection, monitoring, or risk management tooling.", "Familiarity with observability tools such as Prometheus, Grafana, and OpenTelemetry."]}
Required skills
Ruby on RailsPrometheusGrafanaPythonSalesforce
Domain expertise
developer-toolsproductivity
Benefits & perks
Health Insurance, Flexible Paid Time Off, Equity Compensation, Employee Stock Purchase Plan, Growth and Development Fund, Parental Leave
Tech stack
Ruby on RailsPrometheusGrafanaPythonSalesforce
