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Shift Supervisor
Blue Bottle CoffeeSpecialty Coffee company
Washington, United StatesMid
True Ventures
Google Ventures
Index Ventures
Fidelity
Morgan Stanley
Elevation Partners
Operations & Strategy
About the role
TL;DR
Supervise cafe operations, ensure exceptional guest experience, and foster team development.
- •A Shift Supervisor is an integral part of the leadership team, responsible for delivering exceptional hospitality and elevating the coffee experience while maintaining cafe standards and driving business objectives.
- •They foster a culture of continuous learning and motivation among team members.
- •Key Responsibilities Contribute to sales growth initiatives and manage cafe expenditures.
- •Oversee service flow to ensure safety, cleanliness, quality, and efficiency.
- •Execute operational duties including ordering, receiving, and inventory management.
- •Facilitate onboarding and training of new team members.
- •Lead sustainability initiatives and ensure compliance with company standards.
- •Requirements 6 months to 1 year of supervisory experience or team leadership experience.
- •Basic math and computer skills.
- •Flexible schedule including mornings, evenings, weekends, and holidays.
- •Eligible to work in the United States and 18 years of age or older.
Required skills
Customer Service
Domain expertise
foodretail
Benefits & perks
Comprehensive health, dental, and vision coverage for eligible employees starting on your first day, Best-in-class coffee training and continuing education, Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships), 401(k) plan, Paid time off & paid volunteer hours, 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise, 2 free drinks during shifts for cafe team members, Flexible spending account & commuter benefits, Employee Assistance Program