Implementation Manager
BenchlingR&D Platform company
Zurich, SwitzerlandSenior
Fidelity Investments
Sequoia Capital
Altimeter Capital
Tiger Global Management
Benchmark
Lone Pine Capital
Sales & Account Management
About the role
TL;DR
Drive successful implementations of the Benchling platform for biotech customers.
- •Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base.
- •Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.
- •Key Responsibilities Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.
- •Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.
- •Requirements MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field.
- •At least 2 years of experience in a lab or R&D setting, ideally in antibody discovery or strain engineering or process development.
- •Software Implementation experience, preferably with a SaaS software company.
Required skills
Project Management
Nice-to-have skills
Product ManagementBusiness DevelopmentSalesTechnical Leadership
Domain expertise
biotech