Principal Success Manager
OnticProtective Intelligence company
Remote$572K - $740KSenior
KKR
Felicis Ventures
JMI Equity
Silverton Partners
Ridge Ventures
Ten Eleven Ventures
Sales & Account Management
About the role
TL;DR
Manage strategic accounts for Ontic's security platform.
- •Ontic is seeking a Principal Success Manager to manage Strategic accounts.
- •Key Responsibilities Own the strategic relationship with a portfolio of high-value Fortune 500 clients Serve as the main point of contact post-sale, ensuring alignment with client business objectives Drive platform adoption, ensuring clients realize measurable business value Lead high-level business reviews and success planning sessions with senior executives and cross-functional stakeholders Forecast, manage, and own renewals, ensuring seamless continuation of service Requirements 10+ years in Customer Success, Strategic Account Management, or related roles supporting Fortune 500 or global enterprise clients Proven track record of managing complex, high-touch client relationships and delivering strategic value Strong executive presence with the ability to engage and influence C-suite stakeholders Exceptional communication, facilitation, and presentation skills Experience in SaaS platforms, preferably with enterprise B2B or security-related solutions
Required skills
Strategic PlanningCommunicationLeadershipSalesBusiness DevelopmentNegotiationProject ManagementTeam Building
Nice-to-have skills
Problem Solving
Domain expertise
cybersecurity
Benefits & perks
Competitive Salary, Medical, Vision & Dental Benefits, 401k, Stock Options, HSA Contribution, Learning Stipend, Flexible PTO Policy, Quarterly company ME (mental escape) days, Generous Parental Leave policy, Home Office Stipend, Mobile Phone Reimbursement, Home Internet Reimbursement for Remote Employees, Anniversary & Milestone Celebrations