Solutions Engineer
BaselayerRisk Management company
New York, United States$135,000 – $220,000Mid
Torch Capital
Afore Capital
Comma Capital
Sales & Account Management
About the role
TL;DR
Technical bridge-builder at the intersection of engineering and customer success.
- •We're looking for a technical bridge-builder who thrives at the intersection of engineering and customer success.
- •You have a passion for translating complex technical concepts to diverse audiences and enjoy diving into code to solve real-world problems.
- •You're energized by helping customers implement solutions that drive measurable business value.
- •Key Responsibilities Help understand customer requirements and design appropriate implementation strategies for Baselayer's identity verification solutions.
- •Guide customers through API integrations and ensure successful deployment of Baselayer products.
- •Create technical documentation and implementation plans that address specific customer needs.
- •Deliver technical demonstrations that showcase Baselayer's capabilities.
- •Collect and communicate customer feedback to product and engineering teams.
- •Requirements 2+ years of experience in a technical role, product management, or customer-facing position.
- •Fundamental knowledge of API concepts and web technologies.
- •Detail-oriented with the ability to document requirements effectively.
- •Adaptable and able to navigate ambiguity with confidence.
- •Highly collaborative and enjoy working with cross-functional teams.
Required skills
PythonJavaScriptREST APIOpenAPISwaggerGitLinux
Domain expertise
fintech
Benefits & perks
Flexible PTO, Equity, Health insurance, Dental insurance, Vision insurance, 401(k) with company match, HSA contributions, Gym stipend
Tech stack
PythonJavaScriptGitLinuxREST APIOpenAPISwagger
