Account Manager
BaselayerRisk Management company
New York, United States$120,000 – $170,000 + EquityMid
Torch Capital
Afore Capital
Comma Capital
Sales & Account Management
About the role
TL;DR
Build client relationships and drive account growth for a leading AI Risk Platform.
- •Baselayer is seeking a founding Account Manager to be the ultimate relationship builder and trusted advisor for clients making mission-critical fraud and compliance decisions.
- •This role is ideal for someone eager to learn, hit financial goals, and prove their capabilities in a fast-paced startup environment.
- •Key Responsibilities Build and maintain strong relationships with C-suite executives and client teams.
- •Act as the primary point of contact for large financial institutions, payment providers, and fintech companies.
- •Drive account growth through upsells, renewals, and referrals.
- •Become an expert in customer workflows and pain points to inform internal teams.
- •Develop playbooks, feedback loops, and operational processes to scale the AM/CS function.
- •Requirements 3+ years of experience in business development, customer success, or implementation roles at a fast-growing startup or highly-competitive environment.
- •Excellent communication skills and an energetic, professional presence.
- •Confidence working with C-level stakeholders and navigating ambiguity.
- •Resilience, grit, and a proactive, curious self-starter attitude.
- •Highly feedback-oriented with a desire to build from 0 to 100.
Required skills
Account ManagementBusiness DevelopmentCustomer SuccessSalesNegotiation
Nice-to-have skills
Risk ManagementCompliance Management
Domain expertise
fintech
Benefits & perks
Flexible PTO, Equity, Health insurance, Dental insurance, Vision insurance, 401(k) with company match, HSA contributions, Gym stipend
Tech stack
PythonJavaScriptSQLGitLinuxJiraConfluenceFigmaPostmanSwaggerREST APINotionSlackAsanaLinearAirtableExcelPowerPoint