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Junior Solutions Engineer
Banyan SoftwareSoftware Portfolio company
Atlanta, United States$65,000 - $80,000Junior
Saltoun Capital Partners
Norwest
Rock Creek Capital
Sales & Account Management
About the role
TL;DR
Implement cloud-based energy efficiency software and provide technical client support.
- •Hancock Software is seeking a Solutions Engineer to join their Implementation team.
- •This role serves as a primary technical resource throughout the client lifecycle, guiding customers through the implementation of their cloud-based energy efficiency software platform.
- •Key Responsibilities Act as the primary implementation resource during onboarding and go-live phases.
- •Support and diagnose technical issues in conjunction with support and customer success resources.
- •Define, identify, and document customer business and technical requirements.
- •Create user documentation, training materials, and operating procedures.
- •Participate in project calls with customers as a subject matter expert.
- •Requirements Demonstrated ability to lead and deliver software implementation projects. 2-5 years of HTML/JavaScript and web development experience.
- •Ability to accurately track multiple detail-intensive, interdependent tasks.
- •Self-motivated with a proven ability to work productively in a virtual team environment.
- •Strong commitment to building successful client relationships.
Required skills
HTMLJavaScriptREST APIPostmanProject ManagementCustomer OnboardingImplementation Management
Domain expertise
cleantech
Tech stack
HTMLJavaScriptREST API.NETC#GitPostman
