Solutions Engineer [Pre and Post-Sales] - Mid-Market
AttioCRM company
San Francisco, United StatesMid
GV (Google Ventures)
Redpoint Ventures
Balderton Capital
Point Nine
01A
Headline Capital
Sales & Account Management
About the role
TL;DR
Help customers adopt Attio quickly and integrate it smoothly.
- •Our Customer Success team helps customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact.
- •We guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
- •Key Responsibilities Become an expert in Attio’s product and how it’s deployed across industries and departments Architect custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products Lead demos, trainings, and technical solutioning sessions with customers Consult on general RevOps and GTM-tech best practices Partner with Account Executives during the sales process to close new business deals Independently manage customer’s post-sale onboarding Serve as the relationship owner for our top accounts Requirements 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre
- •or post-sale Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
Required skills
Revenue OperationsCustomer Onboarding