Associate Deployment Strategist
AssembledWorkforce Management company
San Francisco, United States$100K - $140KMid
New Enterprise Associates
Emergence Capital
SignalFire
Salesforce Ventures
Basis Set Ventures
Stripe
Operations & Strategy
About the role
TL;DR
Lead technical deployment and customer relationships during onboarding.
- •Lead the technical deployment process and drive customer relationships during onboarding for our customers.
- •Key Responsibilities Build customer relationships and guide technical deployment projects across all customer segments.
- •Explore and document product functionality across all areas of our product, across our web application and our API, to build your product expertise and benefit our customers as well as internal teams.
- •Develop and refine deployment best practices based on your product expertise.
- •Improve internal efficiencies and overall customer experience during deployment.
- •Work together cross-functionally with Sales, Customer Success, Product & Engineering to get customers live.
- •Requirements 3+ years of experience in a customer-facing role supporting a technical product or service.
- •Experience working with APIs and integrations You enjoy partnering with customers to drive outcomes
Required skills
Customer ServiceImplementation Management
Domain expertise
ai
Benefits & perks
equity