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Store Lead / Superviseur – CDI 35H (h/f/d) - Le Marais

ARC'TERYXOutdoor Apparel company
Paris, FranceLead
Anta Sports
Tencent Holdings
Anamered Investments
Operations & Strategy

About the role

TL;DR

Lead store operations, customer experience, and team management for Arc'teryx in Paris.

  • Arc'teryx is opening in Paris! Join our teams in Le Marais as our future Store Lead (h/f/d)
  • CDI 35H! You will be a key member of the store leadership team, working alongside the Assistant Store Manager and Store Manager to manage Product Guides and enhance the customer experience.
  • Key Responsibilities Lead with intention, embodying Arc'teryx's vision, mission, and values.
  • Elevate the customer experience by sharing product knowledge and coaching sales advisors.
  • Drive the business by overseeing store pillars: Experience, Product, Community, Operations, and Team.
  • Build community and connections by sharing brand stories and event information.
  • Communicate and collaborate to align the team and achieve store objectives.
  • Requirements At least 1 year of management and retail experience, with a natural ability to coach and motivate.
  • Passion for delivering exceptional customer experiences and building brand loyalty.
  • Strong organizational, time management, and problem-solving skills.
  • Proficiency in French and English is essential.
  • Flexibility to work during peak retail times and ability to lift up to 15kgs.
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Required skills

Customer Service

Domain expertise

retail

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