Senior Director, Process Operations – PMO
ARC'TERYXOutdoor Apparel company
North Vancouver, Canada$181,000 - $237,000Director
Anta Sports
Tencent Holdings
Anamered Investments
Operations & Strategy
About the role
TL;DR
Lead project governance, portfolio management, and delivery excellence for the Idea-to-Consumer ecosystem.
- •As the Senior Director, Process Operations
- •PMO, you are responsible for establishing and evolving project governance, portfolio management, and delivery excellence across Arc'teryx's end-to-end Idea-to-Consumer (I2C) ecosystem.
- •You lead a function that serves as the central authority for project standards within the I2C/GTM domain.
- •Key Responsibilities Design, implement, and scale Arc'teryx's I2C/GTM PMO capability, including governance frameworks, intake and prioritization models.
- •Develop portfolio reporting, KPI frameworks, and performance measures that provide leadership with visibility into initiative health.
- •Lead large-scale cross-functional programs and transformation initiatives across Product Creation and the broader I2C/GTM ecosystem.
- •Establish the PMO as the center of excellence for governance, project management practices, and operational evolution across the I2C ecosystem.
- •Lead, develop, and scale a high-performing PMO team, establishing clear accountabilities and capability standards.
- •Requirements Deep knowledge of the apparel, footwear, and accessories product creation lifecycle.
- •Proven track record of designing and improving portfolio governance, PMO capabilities, and operating models.
- •Experience establishing PMO methodologies, governance, reporting, KPIs, and portfolio management practices.
- •Expertise in business process design, operational excellence, and leading complex cross-functional initiatives.
- •Ability to build trusted partnerships across Product Creation, Operations, Technology, Supply Chain, and other business functions.
Required skills
Project ManagementCross-functional LeadershipChange Management
Nice-to-have skills
Product Operations
Domain expertise
retail
Tech stack
JiraConfluenceExcelPowerPoint