Surveillance Operations Manager
APEX InvestigationPrivate Investigations company
Sacramento, United States$70,304 per yearManager
Operations & Strategy
About the role
TL;DR
Manage daily surveillance operations, support investigators, and ensure case quality.
- •APEX Investigation is seeking a Surveillance Operations Manager to oversee day-to-day operations for surveillance investigations nationwide.
- •This role supports the Director of Surveillance and ensures efficient and high-quality investigative processes.
- •Key Responsibilities Assist in managing daily Surveillance Department operations.
- •Manage out-of-state investigators, vendors, and investigations.
- •Coordinate investigator schedules, coverage, PTO, and operational support.
- •Monitor quality, timeliness, reports, video uploads, and compliance.
- •Coach and mentor investigators and case managers.
- •Requirements 5+ years in insurance investigations or surveillance operations.
- •Leadership or management experience.
- •Strong organizational, communication, and problem-solving skills.
- •Experience coordinating multiple investigations simultaneously.
- •Ability to travel and work from the Sacramento office Tuesday–Saturday.
Domain expertise
insurtechconsulting
Benefits & perks
Medical, Dental, Vision, PTO, FSA, Simple IRA Plan