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Key Account Manager
AlanDigital Health company
Paris, FranceSenior
Index Ventures
Temasek
Belfius
Greenoaks Capital
KAAF Investments
Power Financial Corporation
Sales & Account Management
About the role
TL;DR
Handle strategic accounts in the Public Sector.
- •Handle a portfolio of strategic accounts in the Public Sector.
- •Key Responsibilities Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan.
- •Proactively identify potential signals of dissatisfaction and implement solutions to answer them.
- •Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins.
- •Analyze and present consumption reports to customers through business reviews.
- •Identify and execute out-of-the-box initiatives to engage our existing customers.
- •Requirements You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels.
- •You have full working proficiency in French (excellent oral and written communication).
- •You have at least advanced level in English.
- •You are experienced in dealing with very large organizations and potentially with unions.
Required skills
Customer ServiceBusiness DevelopmentSalesNegotiationMentoringCoaching
Nice-to-have skills
Customer SuccessProduct ManagementAgileProject ManagementMarket AnalysisSales OperationsChannel SalesSolution SellingRevenue OperationsFinancial Analysis
Domain expertise
healthcare
Benefits & perks
Flexible vacation policy and flexible working hours, Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only), Learning & Training opportunities., Personal growth through coaching, Parental leave.