Head of Onboarding & FinCrime Operations
AirwallexPayments company
Singapore, SingaporeDirector
Addition
T. Rowe Price
Activant
Lingotto
Robinhood Ventures
TIAA Ventures
Operations & Strategy
About the role
TL;DR
Lead global onboarding and FinCrime operations, ensuring integrity and operational excellence.
- •Airwallex is seeking a Head of Onboarding & FinCrime Operations to lead a global team responsible for KYC Operations, Name Screening, and Transaction Monitoring.
- •This role is crucial for maintaining high standards of integrity and judgment in financial crime operations.
- •Key Responsibilities Define and execute the vision and strategy for Onboarding and FinCrime Operations.
- •Build, lead, and develop a high-performing global team, managing capacity and resourcing for 24/7 coverage.
- •Drive continuous improvement in procedures, playbooks, and control frameworks.
- •Lead AI transformation initiatives within the Onboarding and FinCrime Operations teams.
- •Requirements Proven senior leadership experience in large-scale, multi-jurisdiction operations within regulated financial services or fintech.
- •Deep knowledge of AML/CTF, sanctions, KYC, transaction monitoring, and investigations processes.
- •Demonstrated success in scaling FinCrime and/or Onboarding Operations across multiple product lines and geographies.
- •Experience managing outsourced/BPO/offshore capacity at scale.
Required skills
Risk ManagementCompliance ManagementStrategic PlanningCross-functional LeadershipPythonSQLAWS
Nice-to-have skills
Product Management
Domain expertise
fintech
Tech stack
PythonJavaScriptSQLNode.jsReactAWSDockerKubernetesGitLinuxJiraConfluencePostmanREST APIExcelWorkdayGreenhouseLever