Software Engineer II - Customer Journey Team
Abnormal SecurityEmail Security company
HybridMid
Wellington Management
Greylock Partners
Menlo Ventures
Insight Partners
CrowdStrike Falcon Fund
Software Engineering
About the role
TL;DR
Build scalable backend systems to improve customer onboarding speed and quality.
- •Abnormal AI is redefining cybersecurity with an AI-native platform that protects modern enterprises from advanced email attacks, account compromise, and human-targeted threats.
- •We’re looking for a Software Engineer II
- •Backend to join the Customer Journey team, which builds the product and platform experiences that help customers onboard quickly and successfully
- •reducing manual work, improving reliability, and moving customers from initial setup to full activation.
- •Key Responsibilities Leverage AI development tools to enhance productivity, optimize workflows, and deliver reliable production outcomes Build backend services and workflows that make POV onboarding smoother, faster, and more self-serve for customers Design scalable systems that provide end-to-end visibility across onboarding processes Develop and improve core backend systems across tenant management, onboarding orchestration, setup tooling, and command center experiences Take ownership of features end-to-end, from design and implementation through testing, rollout, and production validation Requirements 3+ years of professional experience in software development Backend development experience with Python and/or Golang Experience with AI development tools such as Cursor, GitHub Copilot, or Claude Experience building scalable, enterprise-grade applications Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Required skills
PythonGoAWSGoogle CloudAzureDockerKubernetesAnthropic APIMicroservices
Nice-to-have skills
Customer Onboarding
Domain expertise
cybersecuritydeveloper-toolsai
Tech stack
PythonGoAWSGoogle CloudAzureDockerKubernetesAnthropic API